The NCP is reliable, affordable and flexible:

• DECT 6.0 wireless phone support allows you to communicate anywhere in in your building
• Voice mail messages can be automatically delivered to your email inbox and accessed via your PC, smartphone, or other web-enabled device
• Seamless connection of all your business locations to a single phone system with fast 3 to 8-digit dialing to all employees

The Panasonic NCP provides seamless integration with mobile phones, allowing remote and mobile colleagues to stay better connected – even while on the move.  NCP systems offer innovative IP telephony features and functions over both local office and broadband networks.  The NCP can easily connect with Favorite Office Automation’s SIP Trunking service through Broadvox, an excellent way to maximize savings.

The Panasonic NCP provides phones for every need to give businesses a choice of the solution that best suit their unique needs.  The NCP platform supports stylish and intuitive IP telephones, SIP phones, IP conferencing phones, DECT 6.0 wireless phones and digital phones, while also supporting many previous Panasonic product models.

As business move beyond the traditional desktop working environment with many employees going mobile – working from home, from on the road and/or branch offices Favorite Office Automation can help to accommodate anywhere, anytime communication.

Because we know every call matters we are proud to offer business like yours advanced, all-in-one solutions to meet your challenging communication needs.  Productivity applications such as Communication Assistant are available with the NPC to improve and streamline your overall business information exchange by facilitating more effective ways of communicating with your employees and your customers.  The NCP also allows anytime,  anywhere access to a number of business communication applications through a range of smart and user-friendly wired and wireless devices.

Some of the key benefits of the Panasonic NCP through Favorite Office automation include:

• Built-in voice messaging and Automated Attendant functionality
• Advanced voicemail using optional TVA50 and TVA200 voice processing systems
• Mobility applications that support mobile phones as office extensions
• Support for mobile workers and remote offices
• Access to cordless handsets that work anywhere in your building
• Remote management, upgrade and monitoring of your phone system
• Desktop, network and business application integration
• Communication Assistant call management software
• Built-in support of Advanced IP extensions, as well as SIP phones
• Integrated SIP solutions via Broadvox SIP trunking through Favorite Office Automation

The NCP Network Communication Platform – an all-in-one communication, collaboration and monitoring solution for your business.

Some of these features include:

• State-of-the-art wireless capability, allowing you to stay in touch with mobile employees that are constantly on the move or away from their desks.
• Networking capability with the use of advanced IP, ISDN or T1 services.
• Centralized voice mail support allows service to all locations within the extended voice mail network and view the status of extensions in other locations.

As with the NCP Network Communications Platform, the TDE allows for anytime, anywhere communications.  No longer bound by the desk-centered work environment, business are now leveraging the power of “virtual offices” which let employees take communications resources of the office home or on the road.  The Panasonic TDE system help businesses maximize productivity by staying in touch with everyone, wherever they maybe, by adding value to business processes and allowing anytime, anywhere access to communication assets.

We at Favorite Office Automation know you have big plans for your business but you may not be ready to commit to big equipment.  The TDE’s built-in expansion capability protects your investment by giving you the flexibility to start small and then add on as your company grows.

The TDE is a system that will serve the growing needs of your business for years to come.  Here are some of the many ways to expand:

• The TDE allows you to expand for multiple extensions, COs or features  you can activate by adding licenses such as IP ports.
• The TDE’s modular design ltes you expand quickly and seamlessly up to 640 CO lines and more than 1,000 extensions for even the largest applications
• The TDE can be networked together at up to 16 sites to link all your business communications.

The TDE also offers Call Center solutions that offer powerful monitoring and reporting functions,  integrated messaging to better serve your customers, and SIP trunking connectivity to utilize the features and cost savings Favorite Office Automation can provide for you.

The Panasonic TDE – a powerful and versitle communications system that instantly and cost efficiently links employees to their customer and each other, no matter where their location.

While the TDA50G is a conventional phone system suitable for small business, the system can be configured to support up to 48 extensions, supports TVA50 and TVA200 Voice Processors, includes wireless capabilities and can take advantage of the features and and money saving benefits of SIP Trunking.  The TDA50G features a modular design that will accommodate a growing business – even if you have multiple locations or open more as you grow.

State-of-the-art wireless technology makes it easy to stay connected to colleagues who are constantly on the go.  Incoming calls to an employees desk can automatically ring their cell phone, or be automatically sent to their email inbox as a sound file with the use of a TVA voice processor.

The TDA50G currently supports both traditional analog and digital phones as well as newer IP phones.  With the TD50G you can even adopt newer technologies like SIP Trunking without the need to replace the system with new hardware.

The TDA50G – the intelligent, versatile and affordable communications solution for small business from Favorite Office Automation.

Depending on the model you select, the TVA voice mail service can support from 64 to 1,024 individual, password protected mailboxes.  Each mailbox allows users to configure an “after-hours” and a “busy” greeting.

Once messages are received, the system has several ways of notifying you.  Enhanced Message Notification can have users notified of new messages by:

• The Message waiting lamp on your extensions handset will light.
• The system can call a predetermined telephone number, such as a home office or cell phone.
• With the proper expansion card you can revive your voicemail as sound file attached to an email.

With email integration the TVA Voice Processing system can be connected to you Local Area Network (LAN) or a Wide Area Network (WAN) providing integration with you email.  When a message is left in your voice mailbox, the system automatically sends an email to your inbox indicating the date and time of the voice message.  Then, when you open your email, you can listen to the message, save it, or forward it to any other email address.

Live Call Screening gives you the ability to monitor your incoming calls while they’re being recorded into your mailbox and, if you choose, intercept the call.  You may listen through the speaker or, for privacy, through the handset.

The TVA Voice Processor also features Automated Attendant Services.  The aut0-attendant answers incoming calls and routes the callers to the appropriate extensions or departments. Individual extensions can be set up with options for call screening, call blocking, or intercom paging.

The auto-attendant can also be configured with custom services to give you 1-digit access to department extensions, special announcements or other features such as customized menus. Dial by Name allows the caller to reach the intended extension by dialing the first few letters of the extension owner’s first or last name.

Other features include Intercom Paging, Fax Detection, and up to 20 custom messages for holiday and special greetings.

The TVA Voice Processing System – flexible, versatile, and customizable businesses communications to put you in command of all your business communications.

When using IP technology you can improve productivity with consistent, reliable communication.  An IP telephony solution integrates your remote employees and locations by giving them easy access to your communications hub, letting them enjoy the feature rich capabilities of their Panasonic Communications Systems.

Because the Panasonic uses Power-over-Ethernet, or PoE, you don’t need a phone jack.   This allows you to combine the power of your data network with the convenience of the business phone. You can move your office phones to any location simply by plugging into an existing data port – no new phone numbers or extensions are needed.  That’s a big plus for any growing business.

The NT-400 is Panasonic’s latest, award wining, IP phone features a color, touchscreen interface with multiple screens for smart and efficient navigation and operation.  The NT400 is the ultimate multitasker.  This revolutionary IP Network Telephone lets you harness the power of your Panasonic NCP or TDE communications platform in an entirely new way. Featuring a color touchscreen display as well as the acclaimed, built-in Communication Assistant software, ready access to enhanced communications is at your finger tips.

Enjoy the superb voice quality and wide range of business friendly features Favorite Office Automation can provide to you with Panasonic Digital and IP System phones.

The Panasonic DECT solution is convenient and Scalable, when coupled with your TDA/TDE/NCP communications system you can utilize between 1 and 128 cell stations.  With anytime, anywhere access Panasonic DECT handsets allow you to roam freely and still communicate.  Whether in meeting rooms or corridors, from the loading dock to the classroom, wireless DECT from Panasonic has your communication covered.  By implementing DECT technology you can also avoid the expense of installing additional phone wiring and enjoy the flexibility and convenience of cordless technology.

DECT handsets are available in form factors to meet every need, including a compact model that fits in your pocket and a ruggedized version for a tougher work environment.  The handsets feature a large 6-line display, blue backlit LCD and includes all the features you’d expect including Caller ID capability, personal and system speed dials and a built-in 100-entry phone-book and distinct ring/LED options.  The handset includes an intuitive Graphical Icon Menu and Dynamic Operation Guidance with Soft Keys and built-in Joystick.

With two or eight channel cell stations the system provides seamless connectivity by automatically handing-over between one-another as you move throughout your workplace.  This enhances your coverage and gives you true communication mobility even within a large facility.  You maintain high connection quality as you move around, switching from one cell station coverage area to the next while continuing important business conversation.

Multi-system DECT registration allows you to roam across up to four different phone systems with one handset allowing you to work from multiple locations, branch offices, or even from home.

The Panasonic Multi-Cell DECT system from Favorite Office Automation makes communicating while on the move easier than ever.

There are many advantages to taking your extension with you on the go.  Whether you’re working on the road, or from home you’ll never miss a call with the Panasonic IP SoftPhone form FOA.  You can stay connected to your business without long distance charges, make calls with a click of your mouse, and take advantage of your Panasonic Business Telephone system from anywhere.

• Interactive Real-Time Information display with a phone set that appears on you monitor and shows real-time Caller ID, Date, Time, Call Log and Speed Dialing.
• Message/Ringing Lamp – Just like a desktop phone set, the large message lamp flashes when a call is coming in or when someone has left you a message.
• Interactive Soft Buttons work in conjunction with the display and allow you access programming, find information, access the menu, and navigate through system features
• Custom-Programmable Line Buttons can be custom programmed to streamline your call handling according to you personal preferences. Programming options include CO Line Keys, One-touch Dial Keys, Speed Dial Keys, and Feature Keys.  Each key can be labeled for clear identification and is equipped with a red/green status key.
• Navigation Key – Used together with the display key, the navigation key allows you to search through your menu and provide instant access to most of your PBX features
• Upper and Lower Fixed-Feature Buttons offer the same functionality as those on a physical desk set.  Conference Calls, Forward and Do-Not-Disturb, Intercom, Mute, Auto Answer, Redial, Message retrieval, and so much more are all just one click away.

At home, on the road, or even as your main office phone, Panasonic IP SoftPhones from Favorite Office Automation offer you a flexible and mobile solution for you communication needs.

Communications Assistant is highly intuitive application for the NCP and TDE platforms.  It provides a number of features including:

• Seamless Networking & Searching across multiple platforms
• Enhanced Voice Messaging (VMA)
• Versatile, intuitive conferencing capability
• Instant Messaging (Chat) and Presence Capabilities
• Microsoft Outlook, CRM (TAPI) and third party database (LDAP) contact integration
• This Client Support
• Softphone

In addition, you can access presence information on up to 8 other Panasonic PBXs and search and update contacts, initiate chat or make and transfer calls across the the network (Server version is required for network transfer).

Communication is key to running a successful business, whether you are small or large.  Communication bottlenecks can seriously affect customer service, damage client relationships and lower productivity.  Communication Assistant helps to prevent these bottle necks with enhanced features, built-in functionality that allows users to see across multiple PBX platforms.  Once connected, users can search contacts, make calls over the network, determine Presence status and more – all from a single server PC.

With the highly versatile and intuitive “My List” feature, users can easily search, add and manage contacts across multiple PBX platforms.  Once added to the users contacts list, Presence status is updated in real time.  You can add up to 128 contacts to each of five “My List” archives and up to 1,022 clients per server.

Communication Assistant lets integrates with Microsoft Outlook and gives users access to a toolbar feature.  This toolbar provides a pop-up window showing an incoming  callers contact information such as name, title and call back number.  The pop-up can even contain memos and notes from previous calls.

The Communication Assistant suite also offers VoiceMail Assistant, a flexible easy-to-use application that gives users the ability to access their voice messages in an order from a PC with network access.  By adding this solution to a TVA series voice processor you can use Communication Assistant and VoiceMail Assistant to visually manage your voice mails.  This will enable you to:

• Visually see voicemail messages
• Play and pause messages
• Skip messages forward or rewind messages
• Change the playback speed
• Delete unwanted messages
• Seamlessly share messages across all networked PBXs
• Change and administer voice mailbox options
• Export messages to a PC
• Return the call
• Send the messages as an email attachment

Communication Assistant also offers access to the Panasonic IP SoftPhone

Panasonic Communication Assistant productivity suite fro Favorite Office Automation removes communication obstacles, improves productivity  and significantly delivers on a strong ROI.