Unified communications is the integration of real-time communication services such as instant messaging (chat), presence information, telephony and IP telephony, video conferencing, call control and speech recognition with non-real-time communication services such as unified messaging including voicemail, e-mail and fax.

Unified Communication is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.  With Panasonic Business Phone systems through Favorite Office Automation, along with other products and services we can offer, you’ll never be out of touch with your business communications.

Unified Communications simplify and integrate multiple forms of communications to optimize business processes and cut the response time and increase the time you spend growing your business and serving your customers.

Unified Communications allows an individual to send a message on one medium, such as placing a phone call from your

office desk set, and receiving that same communication on another medium, such as e-mail or a cell phone.

Presence information and tell you if the person you’re trying to contact is available and currently accepting calls. The response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.

Does having  a brand new Phone System that is capable of all this and actually saves your business money sound good to you? Then Favorite Office Automation has your solution!

Favorite Office Automation has provided Phone Systems for over 25 years. Our certified technicians can offer support, service, and training on almost any system, but our ability is with the Panasonic Telephone System.

While other system manufactures have disappeared, Panasonic has focused on systems with both backwards compatibility and room to expand for future technology. That is just one of the reasons the Panasonic Business Phone System is the number one selling system worldwide.

From a small office to a business with hundreds of users, multiple locations and users who are constantly on the go, Favorite Office Automation can offer a system that meets your current needs and will grow with your business for years to come.  Keep reading to learn more…

SIP trunking is the use of SIP (Session Initiation Protocol) to set up real-time communications over the Internet. SIP trunking offers the benefits of converged communications and saves substantial expense by eliminating the need for traditional telephony services.  With SIP trunk servers through Favorite Office Automation we have saved our customers up to 50% of their monthly voice and data bills.  Keep reading to learn more…